Payment Options
The Dona Ana Mutual Domestic Water Consumers Association offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs.
Online Bill Payment
If you have not registered with the payment site you will need to first register your account. You will need to create a username and password. You will also need your NEW account number. Once you have registered your account you will need to sign in with the username and password you selected. Once you have logged in to the payment site you will be able to pay your bill, view your history and see your current balance.
Please do not click the submit button more than once. If you receive an error message please contact our office at (575) 526-3491 and do not submit your payment again. By clicking the submit button more than once it is likely to result in multiple charges to your credit or debit card.
Should you have any questions or concerns regarding the payment website please contact one of our customer service represenatives at (575) 526-3491.
To register or login, please click the Pay Your Bill Now button above or at the bottom of this page. We accept Visa, Mastercard, and Discover cards.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.
Automatic Draft
The worry-free way to pay your bill. With this service, the amount of your monthly bill is automatically deducted from your account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft or Credit Card Draft, simply download and fill out the ACH Recurring Debit Form (if available) located below and drop it off or mail it to our office, along with a voided check(if using bank draft).
Payment Drop-Off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Payment Address
Dona Ana Mutual Domestic Water Consumers Association
P.O. Box 866
Dona Ana, NM 88032